State Farm® Insurance Agent James Miller III
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Jerick B.
February 27, 2026
5
out of
5
rating by Jerick B.
"I had an excellent experience over the phone today. Madison was patient, knowledgeable, and genuinely attentive. They took the time to clearly explain my options and made sure all my questions were answered without rushing me. It’s refreshing to speak with someone who truly listens and cares about resolving your issue. Outstanding customer service!"
We responded:
"Thank you for your feedback, Jerick. I’m glad that I was able to find a car insurance package that works for you and your family. Welcome to WA and we’re here for you when you need us."
Kenny Riker
February 25, 2026
5
out of
5
rating by Kenny Riker
"Madison was very helpful and a great communicator. Made the process easy and painless, definitely recommend!"
We responded:
"Thank you for the amazing review, Kenny! It is truly the goal of our team to exceed expectations when it comes to all insurance needs. I'm glad you had a wonderful experience with Madison. "
Sky Slide
February 25, 2026
4
out of
5
rating by Sky Slide
"Very professional and friendly"
We responded:
"Sky, thank you for the wonderful review! We are so glad to hear that you had a positive experience with us here on State Farm Agent James Miller III’s Team. If there is anything we can do to make it a 5- star experience next time, please do not hesitate to share your thoughts!"
don pet
January 28, 2026
2
out of
5
rating by don pet
"Nice employees. Helpfull. As long as the money is coming in, but soon as you have a claim your on your own. There are companies that will pay what’s owed better than State Farm ..shop around"
We responded:
"Thank you for your honest review, Don. We are so sorry that your experience with claims was not as expected. Your feedback is important to us, and we would like to discuss any specific areas of concern to make improvements, so please give us a call with this feedback. I do thank you for letting me know how helpful my team is, we appreciate that. "
Liz Jet
December 9, 2025
5
out of
5
rating by Liz Jet
"Mr. Miller III- is very knowledgeable, friendly and informative professional. Recognizing the client's needs and beyond. Highly recommend his services."
We responded:
"Liz, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent James Miller III’s Team—we are always here to help!"
Kayla Sousa
August 2, 2025
5
out of
5
rating by Kayla Sousa
"Hayden gets 5 stars for great customer service! Right off the bat, he was very polite. Also, he was able to give me important information and answer all of my questions. Thanks so much Hayden for all of your help!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Claudia Lamas
October 31, 2024
5
out of
5
rating by Claudia Lamas
"Hayden explained coverage options to an overwhelmed customer (me) in concise and accessible english. I called others (Geico, Progressive) to ask about coverage for my converted van and their office was the only one that was able to do it!! And I didn’t need an “Insurance for Dummy’s“ book. Thanks King!"
We responded:
"Thank you for your review Claudia. Hayden is one of my best team members and I'm glad that he was able to help you and more importantly, he was able to explain the world of insurance to you. Welcome to State Farm and the James Miller III Agency. If you have questions or need insurance guidance, don't hesitate to call us. "
Arunachalam Thenappan
October 31, 2024
5
out of
5
rating by Arunachalam Thenappan
"Hayden was great to work with, fast turnaround time despite hitting multiple glitches. He ensured both my policies were done the same day and was spot on with follow ups."
We responded:
"Arunachalam, thank you for taking the time to provide feedback about Hayden. He is one of my best team members. We are here to help with your insurance needs, Welcome to the James Miller III State Farm Agency. "
Kevin D
October 29, 2024
5
out of
5
rating by Kevin D
"5 star service all the way!! Do yourself a favor and talk to them!!"
We responded:
"Thank you for your review. We aim to provide remarkable service along with excellent insurance recommendations."
Anastasia Volkova
September 25, 2024
5
out of
5
rating by Anastasia Volkova
"We've had a wonderful experience with Hayden from State Farm. He's professional, friendly, and always ready to help. When my husband and I first visited the office, Hayden patiently explained our options and helped us choose the best plan for our situation. He also assisted us when we transferred our renter's insurance to State Farm, making the process smooth and easy. We're happy that James's team handles our insurance — they're wonderful people, and we know we can always rely on them. Highly recommend!"
We responded:
"Thank You for taking the time to leave a review. I’m glad you had an amazing experience with Hayden. My Team and I are here for you and your family and your insurance needs."
J Drake
August 28, 2024
5
out of
5
rating by J Drake
"James is a great agent - he’s responsive and takes time to explain things in a clear way. His team also helps clients stay up on policies and potential discounts which is fantastic, especially for auto insurance. They all go out of their way to be patient and follow up accordingly. Definitely recommend!"
We responded:
"I appreciate the compliment. My Team and I want to make sure that our customers understand their insurance and what they are paying for. We appreciate you and your business."
Michael Saalwaechter
July 22, 2024
5
out of
5
rating by Michael Saalwaechter
"I called in to get a quote on some motorcycle insurance, and Hayden Ouchi working at James Miller's office was extremely helpful, informative, and enjoyable to speak with when building my account/quote. Everything went extremely smoothly, and come the day I wanted to accept the quote I got, Hayden again was able to take care of me the same day in very short order and I was all set! This is how buying insurance ought to always be. Thanks again!"
We responded:
"Michael, thanks for the kind words about Hayden. He is a trusted team member and I’m glad that your experience was enjoyable."
Grace Yancey
June 27, 2024
5
out of
5
rating by Grace Yancey
"James was very helpful in answering questions and providing transparent information. Great for getting beginners set up!"
We responded:
"Thank you Grace for your feedback. We do our best to provide accurate and honest information so our customers can make the best decision that works for them. I’m glad we could help you with your insurance needs."
Johnny Chu
May 31, 2024
5
out of
5
rating by Johnny Chu
"Hayden Ouchi helped me with the Auto Insurance quotes. Very patient, pleasant and professional!"
We responded:
"Johnny, thank you for taking the time to provide feedback about your experience working with Hayden. We appreciate your feedback and I am glad that he was able to answer your questions about Auto Insurance. "
Hannah Lin
April 10, 2024
5
out of
5
rating by Hannah Lin
"Awsome dude, he’s great! Solved my issues and left me question less. Highly recommend."
We responded:
"Thank you Hannah for your review. Our goal is to provide excellent service and answer any questions you may have. We want our customers to understand what they are paying for and how their insurance will help them. I appreciate you and your business. "
Ryan Rouillard
February 22, 2024
5
out of
5
rating by Ryan Rouillard
"Hayden and the team provided such a great customer service experience. Super friendly, helpful and informative. Thanks so much!"
We responded:
"Thank you, Ryan, for your review. I'm glad that you have such a positive experience working with Hayden around your insurance needs. I'm looking forward to a long-lasting insurance relationship. "
Monique I.
January 30, 2024
5
out of
5
rating by Monique I.
"I called this Statefarm office and the service was excellent. Hayden who assisted us in getting a quote was helpful, professional, and patient with all our questions. Highly recommend!"
We responded:
"Monique, thank you for taking the time to share your experience with us. I am glad that you had such a positive experience working with Hayden. "
ankit singhal
December 14, 2023
5
out of
5
rating by ankit singhal
"Hayden helped me out with renewing my auto & condo insurance policies. He came up with multiple options and suggested the bundle best suited for my needs. The process was really smooth and he assisted me with cancellation of my existing policies. I found the firm very professional."
We responded:
"Ankit, thank you for your kind words about Hayden. I appreciate your business and I am looking forward to a long-lasting relationship with the James Miller III State Farm Insurance Agency. "
Saurabh Gangurde
September 25, 2023
5
out of
5
rating by Saurabh Gangurde
"Informative and Good Deal."
We responded:
"Thank you for taking the time to leave us this feedback. I'm glad that your experience with Hayden was positive and he was able to provide you great information and insight into insurance. "
Mohit love
September 19, 2023
5
out of
5
rating by Mohit love
"Hayden was really professional, answered all my concerns/questions and honestly, gave the best quote to cover my two cars and rented property. Highly recommended."
We responded:
"Thak You Mohit for taking the time to share your experience with Hayden. I am glad that Hayden was able to answered all your questions. We look forward to building a long lasting relationship. "
Cori
August 29, 2023
5
out of
5
rating by Cori
"Very satisfied with the help provided, everything was done very quickly and he made it so easy to understand. Thank you for the great service."
We responded:
"Cori, thank you for leaving this review. I am glad to know that my team made the experience valuable to you. We pride ourselves on making sure that our customers understand what they are paying for and what insurance can do for you. "
Tom Lewis
August 21, 2023
5
out of
5
rating by Tom Lewis
"Hayden was very helpful and nice. I was amazed at how quickly and smoothly the process went and would say that it was one of the best experiences I have had."
We responded:
"Tom, I'm glad that you have an amazing experience with Hayden. We aim for our customers to have a wonderful experience while being educated about how insurance can help you. Thank you for taking the time to share your experience with Hayden. "
Manoj Sharma
June 3, 2023
5
out of
5
rating by Manoj Sharma
"James was professional and clarified all my concerns and quick in turning around my renters insurance. I will definitely reach out to him for my other insurance requirements. It was really nice interacting with him."
We responded:
"Manoj, thank your taking the time sharing your experience. We appreciate your feedback."
Parklyn Neil
May 1, 2023
5
out of
5
rating by Parklyn Neil
"Loved talking to Josh at James Miller III office! Super professional, responsive, and kind. Answered all my questions, and am thankful to have this office be my auto insurance go-to!"
We responded:
"Parklyn, thank you for your feedback about Josh. I am glad that he was able to explain your auto coverages to you and provided you the service that you deserve. "
Courtney Spens
April 27, 2023
5
out of
5
rating by Courtney Spens
"James and his team are wonderful people. He has always been patient and understanding while helping me find great rates that fit my budget and comfort level. He answered all my questions about insurance as a new homeowner and helped me understand how I am covered, and never made me feel rushed to make a decision or to end the conversation. He encouraged me to gather and compare multiple quotes and in the end it was his superb customer service, genuine rapport, and feeling like I was being well taken care of that led me to choose State Farm for my home and auto needs. Thank you James! ♥️"
We responded:
"Courtney thank you for this wonderful review. My main goal is for all my customers to understand what they are paying for and what their insurance will do for them, if ever they need to use it. Enjoy your new home."